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I called SBA today on 415 744 6820 regarding a delicate PPP loan situation I am having.

Over phone they delegated me to NorcalSBDC.org website (note the lack of .gov). And then they further delegated me to a counsel who uses regular @gmail.com address to help me out with SBA issue. SBA should be paying him and the service I receive is free. I am still kinda precautious to provide over email Social Security Number.

Is this normal and SBA delegate all the work to people working with non-dot-gov addresses? Or, is there something sketchy going on?

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Over phone they delegated me to NorcalSBDC.org website (note the lack of .gov).

NORCALSBDC is one of the Small Business Development Centers created by the SBA.

The program is a cooperative effort of the private sector, the educational community and federal, state and local governments. It enhances economic development by providing small businesses with management and technical assistance.

Because of this partnership the person they want you to work with could be with some level of government, or they could work for the local university, or they could be part of the private sector.

There are now 63 Lead Small Business Development Centers (SBDCs) -- one in every state (Texas has four, California has six), the District of Columbia, Guam, Puerto Rico, Samoa and the U.S. Virgin Islands -- with a network of more than 900 service locations. In each state there is a lead organization which sponsors the SBDC and manages the program. The lead organization coordinates program services offered to small businesses through a network of subcenters and satellite locations in each state. Subcenters are located at colleges, universities, community colleges, vocational schools, chambers of commerce and economic development corporations.

I know that some advisors are retired small business people who volunteer time each month to advise small businesses, so they might not have a gov, edu, or org email address.

I am still kinda precautious to provide over email Social Security Number.

I have no idea if they need you to provide a social security number, but if they need to lookup your application they will need some private information. But you should be able to verify they are who they say they are.

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