1

I have a card from my (Australian) bank which is linked to both my credit card account and my day-to-day savings account. When I use it in an ATM, I select which account I want to transact upon. It has been set up that way for probably twenty years.

I had a confusing conversation with one of my bank's call centre operators about what cards I have that suddenly cleared up when she looked at my records and exclaimed "Oh, you have both accounts linked to the same card. That's unusual. We don't do that any more."

It is a useful and convenient feature to only carry one card from my bank in my wallet. I can't see the downside for this feature. Why would they stop making this feature available?

I know "why" questions are hard to answer authoritatively, but I was hoping someone with experience with the industry could suggest what the bank's motivation for this might be.

Improve this question
1
  • Fraud is probably one reason - if there's two accounts linked to the card, and you lose the card or have it skimmed, that's two accounts that could be drained. That doesn't seem like a sufficient reason on its own, though. – Bobson May 3 '20 at 1:03
2

One possible reason would be so that you can use both accounts when you travel. ATMs outside North America do not in general offer the option to choose from multiple accounts. And of course you also don’t get that option when making a contactless payment with your card.

Improve this answer
1
  • 1
    OOh, I forgot to mention I am from outside North America. Will edit. I hadn't considered contactless payment. Maybe that's sufficient. – Oddthinking May 2 '20 at 0:26

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.