I am a US citizen living in Canada.

I went to https://www.irs.gov/coronavirus/get-my-payment, and entered my social security number, my date of birth, my American address and my American zip code

I got the error "the information you entered does not match our records."

I tried to create an IRS account and got the same error.

What am I doing wrong?


1 Answer 1


I figured it out. The IRS had my Canadian address on file not my American one.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.