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Can someone help me out here. I called and verified my identification but the gentleman never gave me a IP PIN so I can't file without it. He said my return for 2018 should come in May but I still need to file for 2019 but can't use the online tool to get IP PIN number. Who can I call? Everythings closed.

Here is your error(s): Issue : Business Rule IND-181-01 - The Primary Taxpayer did not enter a valid Identity Protection Personal Identification Number (IP PIN). Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.

The following information may help you determine the form at issue: Field/Xpath: /efile:Return/efile:ReturnHeader/efile:Filer[1]/efile:PrimarySSN

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    Hi, welcome to money.SE. You seem to be having problems with a specific piece of software or a specific form. Can you edit your question to add a little more context? Specifically, what software or website / form are you trying to use, whom did you call, and where did you get the number to call? – shoover Apr 13 '20 at 0:10
  • I don't believe that they can give you this over the phone, they mail them out to the address that they have on file. – Ron Beyer Apr 13 '20 at 14:20
  • I verified myself on the phone before all this stuff happened with the virus. So, I can't get anymore info until they open up again or does anybody have IRS direct line so I can talk to them – Anna Apr 16 '20 at 3:47
  • How do I do that? Is there a number for IRS I can call? – Anna Apr 19 '20 at 21:52
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I'm having the exact same issue . I've never received a ip pin. But I did receive letter from Iowa that a return was filed with my info , they stopped it and said I need to do nothing at this time. I received the letter in 2016 and they fraud return was in 2013. Since then I cannot verify who I am with the irs. Nor can I file nor can I get the stimulous money . It says on site they (irs) send a new pin every Jan butbive never gotten 1 and cant do anything . Today I ran out of food literally and I have kids nothings open no one can help . I hope u find a way to obtain the pin. If so could u let me know please.

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