Does this sound legit?
No. It does not sound legit. For a number of reasons:
- Employees are almost always explicitly forbidden from selling vouchers they may receive. Even non-employees who receive vouchers for various reasons are often not allowed to transfer or sell them.
- Ticket purchase scams are, as you identified, very common. Purchasing and then re-selling "cash equivalent" items (gift cards, vouchers, tickets, etc) gives criminals a way to turn credit cards into cash without attaching any of their own personal details to the transaction.
You also asked,
Any thoughts on how to verify the vouchers/transaction?
The main reason why I'm answering is to address this part of your question. Ticket scams are effective mainly because criminals are often able to lull their victims into a sense of security by presenting them with an opportunity to verify the ticket. This is even mentioned right in the text you posted:
there able to be verified with full name and confirmation number through the official [airline name] website online or official [airline name] app with full name and confirmation number
There are many ways this can be faked, but the most common are,
- The scammer has set up their own website and/or app (or may be doctoring up screen shots of a real website). They may then email you a link to this fake website as a way to verify the tickets. This can be especially devious because this fake website may also be used as a way to steal your identity (i.e. if it collects your personal information as a way to order the tickets, or if it collects your airline account username and password as a way to steal your identity so the criminal can rob you of your airline points).
- The scammer may actually direct you to look at the real airline website. In fact, the scammer may actually purchase a real ticket for you. The trick is, they will do this with a stolen credit card, or a payment method that is otherwise not legitimate. The scammer may even use airline points they've stolen from another victim (see bullet above) to buy your ticket. Then, after buying you a real but illegitimate ticket, they will take your money as payment for the "voucher." Eventually, (probably very quickly) the airline will catch the fraudulent activity, and they will come after you as if you had committed the fraud.
If you really feel the need to buy tickets or vouchers from a random person on Craigslist, and you are looking for ways to legitimately validate the other party, keep in mind that scammers know you will attempt this and they may have other tricks which let them "fake" the validation process. With that in mind, I don't think it's ever wise to actually attempt to validate a suspected scam. Anything you do could be faked by the scammer, or used to further trap you in some unanticipated way. But even if you did make reasonable attempts, it will likely be clear that this is a scam:
- Contact the airline and ask them to facilitate the transfer. (of course, they will surely tell you that they don't do this: which in effect answers your question as to the validity of the whole concept).
- Contact the airline and ask them to validate that the scammer (err, employee) you're talking to is actually a supervisor and is allowed to legitimately sell you these vouchers. Ask them what the official method is for transferring ownership of a voucher and then follow that process (again, expect them to simply say that this is not legitimate).
- Tell the scammer you will agree to purchase the voucher as long as you can make payment through an official third party escrow who will release the funds once you have completed your trip. Of course, they will tell you they're not interested, because they know you will never actually make this trip.
At the end of the day, this might leave you with a reasonable follow up question: what should you do now? It's important for everyone's sake to alert proper authorities about potential scams:
- Flag the Craigslist posting as a potential scam and let Craigslist handle this according to their policies.
- Since the scam named a specific airline, report the scam to that airline. Many airlines have an anti-fraud department who will be interested in knowing about the scam. Scammers sometimes target specific airlines (or banks, or merchants) because they know of a weakness in that airline's policies. Reporting the attempted scam may help the airline identify the weakness and correct it.