Around May this year (2019) I submitted a (late!) tax return for the 2017 fiscal year. I did so by generating the form with some tool, and then mailing it to the IRS office that was specified online. I know the form arrived safely, since I can see this in the IRS website when I check for my tax return:
However it's been over 5 months and this status has never changed. Is such a delay normal or should I pay for an international call to the IRS to ask them directly?
Update: I called and they said there had been some error in their processing (apparently not in my form), and now it's back on the pipeline. It can take up to 16 weeks since my call to be refunded.