I've just opened a PayPal account and have been trying to add money to my balance or transfer money from my bank to my PayPal account (I haven't got a card yet so I figured I can only do it through PayPal balance) Nothing works!! I did link it to my bank, which is a "checking" type of bank, I don't know if it's relevant and clicking transfer funds only means taking money from my PayPal and add it to my bank, instead of vice versa.
I also don't know if it's because my balance is currently 0 so they don't offer the feature? I don't know what to do, been trying for hours. It's frustrating because in all the articles and videos I found, they all have the very features I cannot find ("add money" and "transfer money"). Please help, thank you so much.

  • 3
    Which country are you in? – Ben Miller - Remember Monica Aug 9 '19 at 10:49
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    Did you contact Paypal support? – glibdud Aug 9 '19 at 11:06
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    You shouldn't need to do this. When you make a payment via PayPal, PayPal will automatically deduct it from your linked bank account (or credit/debit card, if you've connected those) as needed in a business day or two. If you've multiple payment methods it'll even ask you which one to deduct from. – ceejayoz Aug 9 '19 at 14:29
  • Has you confirmed the checking account with PayPal? IIRC, they use micropayments to verify that you have access to paypal and the account you're linking. – RonJohn Aug 9 '19 at 15:30
  • There are big differences between countries in what features are available or not, so it is indeed important that you tell us what country you are in. – jcaron Aug 9 '19 at 16:07

I know it's probably not the answer you want to hear, but I really suggest contacting their support. There's always a bit of a wait time but they've always been very helpful to me.

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