Last night I received a phone call from "Delta Airlines Purchase Verification Department" claiming that I had purchased a flight. Since I was not travelling on the flight, they wanted to verify that it was authorized. Before I called them I did verify that they had actually charged my credit card with "DELTA AIR LINES, INC".
Since I could not find a phone number on Delta's website I called the phone number left on my voicemail for their "Purchase Verification Department" and apparently initiated a refund on the flight. I also cancelled my credit card and alerted the CC company to the fraud to initiate a refund.
This morning I was concerned and wanted to double check that everything was cancelled and just called the general Delta Airline phone number from their website. They said that the number I called last night was not one of theirs and that they have no record of the flight.
Evidently I called back a scam number. What now? When I called them I did not provide any information other than my first name and the "reference number" they gave me. It seems though that I would have confirmed my full name, phone number and address for them as they would have needed all of those to successfully put a charge on my (now cancelled) credit card and to phone me.
What should I be on the look out for in the future? Other credit card stealing? Would this be enough that I should be worried about my credit and put a watch on it? Could they try to access other accounts of mine somehow?
Oddly, even after calling them last night to "cancel the flight" I got a text this morning about "my flight details". I can't think of any reason why they would persist in the scam after receiving confirmation that I knew my credit card was compromised. I suppose it is not overly important but why on earth would they be continuing at this point, and with real flight data?
