I paid off my student loans via pay garnishments and the IRS taking 3 to 4 years of my tax refunds.
Unfortunately, I have moved 5 times in last 2 years and I cannot find my files confirming this.
After a few years of finally getting my tax refunds, a collection agency contacted me, saying that I still have loans in default.
I told them that I paid these off and they said prove it. Now they are taking my tax refund because I couldn't prove it and everybody associated with this loan - including the IRS - supposedly can't find anything.
What should I do? They collected over what I owed. Please help.