Does Ontario (eg Financial Services Commission of Ontario) have something like the UK's Financial Ombudsman Service's case fee? Note: "This is paid regardless of who’s [sic] fault or the outcome of the case."
Only around one in five of all the initial complaints and enquiries we receive go on to require more detailed work by our case-handling staff or ombudsmen. And it is only at that stage that a case becomes "chargeable".
We don't charge a business for the first 25 cases we deal with during the year. For the 26th and each subsequent complaint, we charge a case fee of £550.