I generally make it a rule to never allow automated payments. This month I happened to notice that my Chase Freedom CC statement showed that I was enrolled in their auto payment program. I called Customer Service to make sure and sure enough they were able to tell me the last four of my checking account number.
This is very disturbing as I would swear I never set it up because of my general adversity to such things as described above. The CS associate said they could remove it, but given they already have that sensitive data, that I'm almost certain I did not provide, why bother?
I used to have a mortgage with Chase and the only thing that might have happened was that I agreed to an auto payment on the mortgage in order to get a preferred rate. If this is the case, then how did it make it to my CC without my authorization?
- Anyone else have this happen to them?
- Is there any reasonable way for Chase to show me when and how I did this?